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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Scholma

October 21, 2024

5  out of  5
rating by Jeff Scholma
"Jake and Melissa were very helpful with reviewing all our insurance policies and determining what changes were needed. They were very polite and appropriate with reminders for meetings and when information needed. They have always been very helpful when we had claims. They are very easy to talk to and very knowledgeable about their services. I would definitely recommend!"
We responded:
"Thank you for the review! We take immense pride in their work and strive to meet the needs of our customers. We are happy to hear that Jake and Melissa could help you!"
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Jo Luce

October 11, 2024

5  out of  5
rating by Jo Luce
"Jake has been very helpful with explaining coverages and premium charges. State Farm definitely came through for me with my expenses when I had water issues in my basement."
We responded:
"Thank you for the review! We are so happy to hear that you enjoyed your experience with us!"
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Hayle T

October 11, 2024

5  out of  5
rating by Hayle T
"I had questions about house insurance and Melissa was more than happy to help! Very kind and patient as I went through everything trying to find the perfect plan! Thank you Melissa for caring about the customer and taking time to explain everything! You’re a rockstar!"
We responded:
"Awesome! We are so glad that melissa was able to help! :)"
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Linda Thornton

October 2, 2024

5  out of  5
rating by Linda Thornton
"I really appreciate State Farm bringing us in and going over our policies to lower our premiums. They are friendly and get to know our needs, then help us save money."
We responded:
"Thank you! we are happy to help in any and all ways!"
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Tiffaney Michael-Dominique

August 30, 2024

5  out of  5
rating by Tiffaney Michael-Dominique
"Very helpful and caring! Wants what is best for us! Thank you so much!"
We responded:
"We appreciate you! Thank you!"
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Christian Jones

August 9, 2024

5  out of  5
rating by Christian Jones
"Very easy to work with office, Brad handled everything and did a great job!"
We responded:
"Thank you! We are glad Brad took such good care of you! "
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Marshall Daniels

June 25, 2024

5  out of  5
rating by Marshall Daniels
"Great and wonderful people that are very helpful and willing to work with you ☺️ Heather is great 👍"
We responded:
"Thank you so much! We are happy to hear that you had a positive experience with us and that Heather was able to help you so well!"
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sheila carter

June 18, 2024

5  out of  5
rating by sheila carter
"very friendly and explained everything well...just all around a pleasant experience"
We responded:
"Thank you! We appreciate you!"
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Melissa Goebel

May 24, 2024

5  out of  5
rating by Melissa Goebel
"Working with Melissa was so easy. She gave me plenty of options for insurance without overwhelming me. This allowed me to find the perfect fit for my budget."
We responded:
"Thank you so much! we are very pleased that melissa was able to help you with finding what you were looking for!! "
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Edward Brandon

April 9, 2024

5  out of  5
rating by Edward Brandon
"Got me going quick and easy!"
We responded:
"We are happy that we could help! :)"
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Janice Hauenstein

April 1, 2024

5  out of  5
rating by Janice Hauenstein
"Glad to work with you.. very friendly crew..and rates are pretty good also"
We responded:
"Thank you so much! We love to hear how happy our customers are! "
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Karen C

March 26, 2024

5  out of  5
rating by Karen C
"I've have been grumpy about rates increasing, but after we were in an accident, the ease of working with the office outweighed the rates. We had a tow within the hour and a few hours later had a rental arranged and waiting. The claims process so far has been extraordinary."
We responded:
"we appreciate you so much! we are happy to hear that you have had a great experience with us and we look forward to continuing that! Thank you for being great!"
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Nichole

March 19, 2024

5  out of  5
rating by Nichole
"Love these guys!! Everyone is super nice and extremely helpful whenever I call or stop in. They worked with my schedule. Melissa is the agent that explained my quotes. Always checking to make sure I was understanding what she was explaining and was able to answer all my questions."
We responded:
"Thank you for the kind review, we take pride in our ability to provide great customer service to our customers! We are pleased to hear that Melissa could be so helpful! "
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Nina Morgan

March 15, 2024

5  out of  5
rating by Nina Morgan
"Very professional team"
We responded:
"Thank you so much! We strive to be the best for our customers!"
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matthew gambler

February 25, 2024

5  out of  5
rating by matthew gambler
"Very professional team, very helpful with questions, heather helps me alot and i cant thank her enough. Very well built team."
We responded:
"Thank you so much! we are happy to help!"
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Marsha Baker

February 6, 2024

5  out of  5
rating by Marsha Baker
"Always helpful no matter who I talk to in the office. Thankful for how easy it is to do business with Jake & his team."
We responded:
"Thank you so much. We are glad to be able to serve you."
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Mistal Cox

February 5, 2024

5  out of  5
rating by Mistal Cox
"Very professional and detail oriented"
We responded:
"Thank you for the review! We appreciate it."
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Janice Short

January 25, 2024

5  out of  5
rating by Janice Short
"Prompt for appointment, was friendly and explained everything in easy to understand detail ."
We responded:
"Thank you so much for this. We appreciate you!"
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Stacey Hicks

January 23, 2024

5  out of  5
rating by Stacey Hicks
"Caring and helpful staff! Love their service!"
We responded:
"We appreciate you! Thank you."
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Jill Filler

January 23, 2024

5  out of  5
rating by Jill Filler
"I stopped in without an appointment and didn't have to wait. I received good service and good rates."
We responded:
"Thank you so much! Glad we could help!"
Profile photo of Alan Joughin jr

Alan Joughin jr

January 9, 2024

5  out of  5
rating by Alan Joughin jr
"Very professional, friendly, and helpful. Also best insurance rate i found!!!"
We responded:
"We appreciate the review! We were happy to help."
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Deb Reinhart

January 8, 2024

5  out of  5
rating by Deb Reinhart
"Everyone there is super friendly and very helpful."
We responded:
"Thank you for the kind words. We appreciate you."
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chris sobczak

December 19, 2023

5  out of  5
rating by chris sobczak
"Great coverage at great rates. The secretary is always friendly and helpful."
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Landon Smith

December 18, 2023

1  out of  5
rating by Landon Smith
"Bad service from this office"
Profile photo of XxXLandon11 Smith

XxXLandon11 Smith

December 18, 2023

1  out of  5
rating by XxXLandon11 Smith
"I wish I could write them a lower rating than one. Due to the absolute sas given to me by the secretary of this office"